We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You will see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
• Our office will communicate with you beforehand to ask some screening questions which are available on this website under COVID 19 and click supplemental health questionnaire. You’ll be asked those same questions again when you are in the office. Please brush your teeth well at home since our brushing stations will be temporarily closed to reduce aerosols.
• When you arrive to our office please call 878-5796 for Raeford or 673-0820 for 7 Lakes and our front desk will give you guidance on entering the office. We have hand sanitizer that we will ask you to use when you enter the office. We will also take a forehead temperature and ask you the “screening” questions again and have you sign the supplemental informed consent. Once you are cleared you will be brought back to a treatment room and if okay with mom or dad they can wait in the car for completion of treatment. Dr. Griffies or one of our staff will give you a note to let your folks know the treatment that was performed.
• Don’t be alarmed however we are taking extra precautions for your safety and will be wearing more protective gear, carefully disinfecting before and after your visit.
• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment. When you arrive to our parking lot and call the front desk we can make your next appointment at that time.
• We will do our best to allow greater time between patients to reduce waiting times for you and allow disinfection time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. We will be calling and scheduling appointments the week before we open, which will hopefully be May 18th.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. Griffies and Team